This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. We are strongly committed to protecting the privacy of our clients and visitors and providing a safe online and offline experience for all of our users.
By using www.leadandconnect.com (the “Website”), and agreeing to the coaching agreement (if you are a coaching client) you agree to the terms of this Privacy Policy. It applies to all information provided by you or collected by us on our Website, or in any other way (such as by email, telephone or social media).
What information do we collect about you?
When you visit our website or contact us by email or telephone you may choose to provide us with personal information, for example, your name, address, job title, company name, private and corporate email address and phone number, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.
This includes information you provide when you register for our events, enter our database, subscribe to our services, participate in discussion boards or other functions on our social media channels or on our site, for example, enter a competition, promotion or survey. If you communicate with us by email we may retain the content of your email messages together with your email address and our responses.
Cookies / Information collected automatically
Like many other websites we receive and store certain types of information whenever you interact with us, for example so called “cookies”. Also, for each visitor to our Web page, our Web server automatically recognises the consumer’s domain name (where possible).
You have the ability to accept or decline cookies by modifying your browser. Cookies, if you allow their use, store small amounts of data on your computer when you visit a web site. They do not contain any personally identifiable information about you and therefore cannot be used to identify you personally.
However, cookies assist us in tracking which of our features you like best and make it easier to use our Website. For example we collect aggregate information on what pages you visit, as well as information volunteered by you, such as survey responses and/or site registrations.
How we use your personal information
We collect and use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, logging client coaching hours to track and document coaching experience for ICF credentials and potential audits of the ICF (International Coaching Federation), in keeping with the ICF Code of Ethics, improving our operations, complying with our legal and regulatory obligations and communicating with you, for example about events and services you have registered for. We may also provide you with information about other goods and services we offer that are similar to those that you have already registered for or have enquired about.
You have the right to withdraw your consent at any time. Where your consent is the only legal basis for processing, we will cease to process your data after your consent is withdrawn.
Disclosure of your personal information
We do not collect or compile personal information for distribution or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties. We may disclose your personal information to other delegates at events you attend for networking purposes and we will obtain your explicit permission to do so. We will disclose your data to government bodies and law enforcement agencies where we are legally required to do so.
We use a third-party provider, Mailchimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our mailings. For more information, please see MailChimp’s Privacy Notice . You can unsubscribe to general mailings at any time by clicking the ‘unsubscribe’ link at the bottom of any of our emails or by contacting us with the contact form on our website.
Security of your personal information
We incorporate standard industry practices internally and with our service providers, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Our site may, from time to time, contain links to and from third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
Your rights: how can you control your personal information?
You have a number of legal rights regarding your personal information and we will respect those at all times. You are entitled to access the personal information that we hold about you. Email your request using the contact form on our website (link). You can request correction or erasure/removal of the personal information that we hold about you. Also, you can request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
You can unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 30 days due to mailing schedules, and up to 10 days for e-mail.
Conditions of use, notices, revisions
If you choose to visit our Website, your visit and any dispute over privacy is subject to this Policy, including limitations on damages, resolution of disputes, and application of the law of the United Kingdom. If you have any concern about privacy at our Website, please contact us with a thorough description, and we will try to resolve it. As our business changes, our Privacy Policy and Terms of Use may change also.
We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of personal information collected in the past without the consent of affected user.
Contact
If you have any questions about this Privacy Policy or our privacy practices, please use the contact form on our website. Please include the URL of the Website involved in your request.
Updated March 2021