Hi, I am Jutta Nedden,
Mediator, Coach and Mentor, Generalist, Bridge Builder and Fog Lifter.
There is so much I want to share with you,
not only short term help for burning issues, but also long-term, lasting results and peace, a different attitude, affecting all areas of your life.
I was born and grew up, went to University and first worked in Germany. My husband’s work as a research scientist led to 2 years in Belgium before we moved to Cambridge, UK, in 2002. We still live here with our teenage daughter. It is a fantastic hub for my international work which is mainly online and via phone and Skype with clients in Europe, the US and Canada.
I came to my coaching work after a wonderfully varied corporate career. I had a fabulous 5 years in marketing and market research, then more than 10 years’ work as a freelance consultant, mediator, coach and recruiter. However, despite the experience, success and great relationships with clients I started to feel unfulfilled and ready for a new challenge.
I felt that my work in a corporate setting didn’t make a real difference.
I couldn’t put my finger on it. What was I missing? What was I looking for? Barbara Sher’s book “Refuse to Choose” and Emilie Wapnick’s “How to Be Everything” were life changing eye-openers:
- As a generalist and “Big-Picture Thinker”, I often discover systemic problems and opportunities that specialists, with their deep understanding of one area, might miss. I am wired for juggling of many projects and problem solving. But I couldn’t play out my strengths because most of my clients booked me either as a mediator or recruiter or coach, or for leadership development or team building. Usually I was locked in a specialist box and not supposed to leave it.
- My experience in many fields complements my expertise as a mediator. As a bridge builder, I love connecting with people on an intellectual and emotional level, helping conflicted parties connect with one another by translating between them, initiating a healthier dialogue. But usually, I was called as a mediator, when it was too late, highly escalated conflicts and legal battles in full swing. I could only help with “mopping up” the mess.
- On a practical level, my clients loved my communication courses but were too tired and overwhelmed to practice and implement what they had learned. Also, back at work, many neither had a supportive person or group providing them with feedback, nor a safe place where they could talk over difficult situations, practice and “screw up” in a safe way in order to learn.
I wanted to address all this with a new business. A business to support my future clients. To help them before things escalated too much or procrastination and impatience made a healthy dialogue less and less possible. …And, with a new-born daughter, I reminded myself what really matters in life: of course success and money – but only in tune with my values, maintaining my loving relationships, showing up with my authentic “self” as a generalist and “big-picture thinker” – and making a real difference with my business.
I applied my own coaching skills, embraced change and created the business to serve the missing needs of clients…. Lead and Connect:
Lead & Connect – bumpy beginnings
When I launched my new business, I embarked on a bumpy journey, because I totally underestimated what it means to run your own business. I had to explore a lot of dead ends before I discovered what my “ideal” clients needed most and how I could make a difference.
Privately, unexpected obstacles repeatedly popped up, like massive speed bumps on a road, slowing down the progress of my business. Challenging situations and difficult conversations, like:
- How do I talk to a beloved one with a brain tumour, knowing that they are going to die soon? –
- Or to a person close to me facing confrontations at work for years, negatively affecting their whole family and ruining their health?
- How do I deal with an ongoing conflict among relatives I can’t help settle?
- How do I ask others for help because I am unable to walk for months due to a spinal injury and operation?
Lead & Connect – to a strong foundation
Perhaps this sounds familiar to you? Difficult situations and conversations pop up anywhere and anytime.
I had a tough time and couldn’t expand my business as fast as I wanted. But, looking back, it paid off to struggle through all this. I learned so much more about difficult conversations in general that it lifted my expertise on a new level and equips me to empathise with the real-life situations that my clients face.
What you get if you work with me
Practical tools and strategies, tailored to your needs.
- Increase your options.
- Have your unique way of preparing best for difficult conversations.
- Have difficult conversations without compromising on outcome or relationships. Know how to continue afterwards in a constructive way.
A safe place
- Boost your courage and confidence.
- Become more resilient, creative and flexible.
- Discover and refine your authentic style.
- Experiment and practise without making a situation worse.
Clarity and focus
- You need to focus on your targets, facing difficult conversations can be like being lost in fog.
- Get the big picture of what’s actually going on.
Systems and synergy effects
- Concentrate on key levers that influence the whole system, saving you time, money and energy.
- If you have courageous and skilful conversations in one area, often other areas improve as well and confrontations are less likely.
A constant reminder of having a choice
- You always have a choice how you want to act and react in conversations. Even in a very hostile work environment, where others don’t change or engage, and you seem to hit a wall.
- You can address your issues with integrity, no matter if the other persons involved are not interested in a solution.
Inspiration and encouragement
- See challenging conversations as a normal part of your life, an opportunity for change and growth.
- Increase your impact and your influence with skilful conversations.
- Dare to take a stand against foul games, mutual blaming and shaming and a “jungle law” mentality.
- Your attitude and your actions will create a ripple effect, creating a niche or safe “bubble” for yourself and your team.
Work with me at Lead and Connect
to change workplaces and lives
Make a difference for/with your team and your business/organisation in a world where skilful conversations have become a lost art.
If you are as passionate about conversations as I am, you’ll probably also have discovered:
Courageous and skilful workplace conversations
are about your habits, your life style and your inner drivers.
They are about your whole life,
you as a person and you as a leader –
if you have a formal leadership position or not.
They are about bridge building:
getting better results and more commitment
through a healthier and more meaningful dialogue,
leading yourself and others confidently
through tough situations,
focused on the desired outcome
whilst connecting with people’s heart and mind,
and helping them connect with one another.
Becoming a “bridge builder” doesn’t happen overnight, it means being on a journey with the commitment to lifelong learning and constantly working on yourself. This is an invitation to join me.
If you are fed up with tough conversations affecting your sleep, your health and your relationships, you can claim back your life with me.
In her first career in market research and marketing (1993-1998), Jutta worked with brand leaders like Reckitt Benckiser, Kodak, Triumph and Philips, testing products and advertising campaigns, exploring product “worlds” and consumer typologies. In her position as senior project manager and team leader, she was also responsible for recruitment and in house training. She discovered her passion for developing people and moved into personnel development and recruitment.
Later (1998-2007), as self-employed coach, mediator, recruiter, and workshop facilitator, Jutta has worked with companies of all sizes in many different sectors: from micro businesses to large global players including Daimler and Ericsson. Jutta conducted hundreds of interviews and assessments with professionals and managers of all hierarchy levels and helped countless teams on their way. She was also involved in corporation-wide projects, like the development of recruitment criteria systems, organizational culture and international leadership programs.
Between 2008 and 2012, Jutta worked less and less in the corporate world. She supported a Cambridge based think tank and charity that studies the effects of culture, business and policy on relationships, “The Relationships Foundation”. She also contributed to the book “The Relational Lens” (Cambridge University Press).
In 2012 Jutta launched her current business “Lead & Connect”, supporting conscious business owners and managers with successfully having all the difficult workplace conversations they dread most – tapping into their full potential as leaders and individuals.
Jutta obtained a M.A. degree in Social Sciences, Business Management and Ethnology from Tübingen University (Magister Artium, former German equivalent to a master degree). She achieved INLPTA accreditation as a Neuro Linguistic Programming (NLP) Practitioner, studied with The Coaches Training Institute (CTI), and became a certified business and workplace mediator, which included training in Non-Violent Communication with Marshall Rosenberg. She also became a practitioner of MBSR – Mindfulness Based Stress Reduction (based on the program developed by John Kabat-Zinn / University of Massachusetts).
Between 2008 and 2011, I supported “The Relationships Foundation”, a Cambridge based think tank and charity that studies the effects of culture, business and policy on relationships.
Since 2014, I have worked as a leadership mentor with the Aspire Foundation, supporting a pro-bono mentoring programme for aspiring women from the charities and social enterprise sector.
I gain so much from being a mentor, apart from the satisfaction of being able to help others with my knowledge and skills. It is great to be a member of a global network of like-minded business women and men, who want to give back something and improve somebody else’s situation. I also learned a lot myself: my mentees inspire me beyond measure with their energy and commitment for their work, and with their enthusiasm for making a difference.
What mentees say
“Jutta helped me develop a team day which not only achieved my overall objective but was also enjoyable for everyone. Jutta’s support and guidance was invaluable to the success of this event. Having discussed and planned each activity carefully and prepared thoroughly with her help, I felt confident going into it. I felt very proud and was delighted that the team felt they had learnt lots through the activities. Due to the whole process and Jutta’s coaching, my confidence in this area has improved significantly and I’m already looking forward to the challenge of finding new ideas for the next teamday!”
Catherine Strawbridge, Team Manager, www.willowfoundation.org.uk
“You are integrity personified. (…)You said you would challenge me, and you did, I really value you being honest, because people rarely are. I am trying to adopt more of your attitude: it is a lot more effective in bringing about change. You have been flexible, you’ve understood when I have been ill, you could read my mind when you said to ‘just breathe’ in one of your messages.”
Chantal Foy, Children’s Service Manager, www.Barnardos.org.uk
“Dear Jutta, Our conversations have been fun, thought-provoking, inspiring. You have been a great listener and through this have helped me identify issues that needed to be discussed when I did not necessarily see what was in front of my eyes. Not only have you helped me with specific work related goals but more importantly with changing my perspective – which I feel is the most important gift. You have shown me the doors, and have encouraged me to have the confidence to walk through them. You have been there in very difficult times. You also have taken my circumstances and completely immersed yourself in my thought processes, which has allowed us to have a very personal relationship within a short amount of time. It has been great sharing tears and laughter with you over the last 6 months.”
Melissa Lara Clissold, Former National Director, now Consultant at DoE International Award,
Co-Founder of Jam Sessons Turkey, Humanitarian Activist
“In a role where I’m surrounded by men, it’s been fantastic to have the support and advice of a senior woman. You have been an excellent sounding board and coach, helping me to find my own answers but also pushing me when I have become blocked. You have helped me understand things from a different angle. When I was going through quite a bad time personally, you have also been very supportive. I genuinely don’t know what you could have done better!”
Abigail De Leon – Major Donor Manager, www.leapconfrontingconflict.org.uk
“I am very thankful to have received 6 months of pro-bono mentoring and coaching from Jutta. It has been invaluable to have had personal support from someone who is outside my situation, but who understands the challenging dynamics of organisation and team life. Jutta helped me clarify the real issue I was facing and gave me confidence to trust my own judgment in solving it.”
Lynne Paterson, Regional Director, www.Tearfund.com
I would love to learn more about you and your business / team. Please drop me a line via the Contact section and introduce yourself. Book a free 30min Strategy Session with no further obligation.
If you would like to stay connected, join my subscriber’s list (leave your name and email address top right – or at the bottom of the page, if you are using your mobile).
What clients say
“I was coached by Jutta over an 8 month time frame and I have gained much over those months. She has a clear, kind and crisp style which both supported and challenged me. I loved the way she used her experience and expertise when necessary. Thank you, Jutta. It’s been a pleasure and very worthwhile and I heartily recommend you as a coach to others.”
Aideen Dunne, IT Company
Leadership Development Manager
“Talking with Jutta really helped, it was a lovely, non-judgemental space. I think just by the act of vocalising, I realised what changes I DID need to make, and I managed to make them without having to go against any of my values. I’m really pleased with the outcome.”
Jenny Jameson, www.webtechwonderwoman.com
“Jutta, thank you so much for your time, energy and commitment to moving me on to the next step with hiring. I feel you have really raised the bar of not only the type of person I should recruit but the quality process I should aim to achieve in interviewing them. It feels challenging but purposeful and meaningful, and I feel this is developing both the business itself and me as owner & manager to a new level.”
Amanda Savage, www.physiopilatesacademy.co.uk
“Jutta has been a very clear, solid, supportive coach right from the start. Delicate and definite in encouraging me to ask and answer questions. I have enjoyed every bit including laughter and the odd teary moment! Thank you for helping me to be patient with myself and take myself and life more lightly.”
Helen Farmer, Founder, VoiceByVolume Marketing & Events
“We consider Jutta Nedden to be a very reliable, committed and professional business partner with good instinct for the specific needs of our company. Thanks to her unbiased perspective as a consultant of our internal work processes she was able to give us invaluable advice which led to a fast resolution of problems. We would like to express our thanks for a constructive and pleasant partnership and hope to be able to call on her again.”
Ulrich Hoeschle, Managing Director FESTO Academy
“We have always been most satisfied with your professional and reliable working style. It was crucial to us, how fast and flexible you were able to adjust to our international, demanding target group of junior managers and experts. Likewise that you were well accepted both personally and professionally.”
Stefanie Setz, Ericsson Eurolab – Research and Development Human Resources
“By providing this reference, we would like to show our support for Jutta Nedden. Right from the beginning she understood the needs of our internal technical trainers, who appreciate clarity, hands-on mentality and a practical approach towards daily challenges at work above all. Her well-founded knowledge as well as her warmth and genuine style was welcomed by all participants always receiving above average marks in feedback forms. Over the years Jutta Nedden built up a good working partnership with our HR department and all apprentice instructors, based on mutual trust.”
Christian v. Helmolt, Daimler AG, Hamburg Head Of Personnel Development
If you would like to stay connected, sign up for my subscribers’ list (at the top of the page, on the right) and receive free tips on a regular basis.